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customer service
Technology
The future of facilities management software [Q&A]
The facilities management sector is in the midst of a digital evolution, driven by trends such as sustainability and smart buildings, and there are...
Technology
Apple Find My can now share AirTag locations with airlines and third parties
Apple has launched a beta feature called Share Item Location in iOS 18.2, allowing users to share the location of an AirTag or Find...
Technology
Apps, analytics and AI: 4 common mistakes
The app economy is big business. Apple’s App Store ecosystem alone generated a staggering $1.1 trillion in total billings and sales for developers in...
Technology
The increasing priority of security in data management
Data security has become a top concern for businesses across all industries. As organizations accumulate and leverage vast amounts of data to drive decision-making,...
Technology
Uncovering GenAI’s unsung heroes [Q&A]
There's no doubt that AI is seen as flavor of the month across many sectors at the moment. But how much of this is...
Technology
KT and Microsoft announce five-year AI partnership aimed at transforming Korean industries
KT Corporation and Microsoft have entered into a five-year partnership focusing on artificial intelligence (AI), cloud technologies, and IT business development. The collaboration includes...
