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customer service
Technology
Seamless cloud migration: Building an AI-optimized future
Implementing cloud services with AI technologies, such as Microsoft Copilot, is fundamental for IT providers seeking to offer advanced solutions. However, with greater dependence...
Technology
Leaders confident about AI training while employees struggle
A new report reveals a growing disconnect between leaders and employees in their perceptions of their AI preparedness.
Corndel's 2025 Workplace Training Report finds HR...
Technology
How GenAI adoption introduces network and security challenges [Q&A]
Enterprises are increasingly using GenAI to transform their organization. As they move ahead, they're evaluating their preparedness from a business, safety, skills, and product...
Technology
Deepgram launches improved AI-based voice transcription for enterprises
Accurate voice transcription is important for enterprises, whether it's to ensure appropriate responses or create accurate records.
However some situations make this challenging to achieve...
Technology
Why adopting AI needs a holistic approach [Q&A]
It's an increasingly rare system these days that doesn't claim to have incorporated artificial intelligence in some form or another.
But when implementing AI it's...
