Apostolakis Honda’s service departments in Cortland, Ohio, have recently been honored with two prestigious service awards from Honda. The dealership was recognized with the Customer Service Experience Award and Fixed First Visit Award for their exceptional service standards.
John G. Apostolakis, the president of Apostolakis Honda, expressed his pride in the hard work and dedication of the service team in delivering top-notch service to customers.
The Customer Service Experience Award is reserved for dealerships that achieve an overall customer service score of 91% or higher, indicating the highest level of service quality provided to customers.
On the other hand, the Fixed First Visit Award highlights a dealership’s commitment to service excellence. Honda commends dealerships that prioritize customer satisfaction and retention by consistently delivering top-quality service on the first visit.
These awards showcase Apostolakis Honda’s commitment to providing exceptional service to its customers.
